Privacy Policy

Welcome to Priblin ("we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Priblin platform.

By accessing or using Priblin, you agree to the practices described in this Privacy Policy.

1. About Priblin

Priblin is an AI-powered UX Intelligence Platform that helps founders, businesses, designers, and product teams analyze websites, identify usability issues, improve user experience, and generate AI-powered recommendations.

2. Information We Collect

Account Information

When you create an account, we may collect:

• Name
• Email address
• Authentication provider information
• Account ID
• Profile information

Subscription Information

If you purchase a paid plan, we may collect:

• Subscription status
• Plan type
• Billing history
• Payment transaction references

We do not store your complete credit card or payment information. Payments are securely processed by our payment provider.

Website Audit Data

When you submit a website for analysis, we may collect:

• Website URL
• UX audit reports
• AI-generated recommendations
• Audit history
• Audit timestamps
• Screenshots (if generated)
• Performance metrics generated during analysis

AI Chat Data

When using the AI Assistant, we may collect:

• Questions you ask
• Messages
• AI responses
• Conversation history
• Context used to improve your experience

Usage Information

We automatically collect:

• Browser type
• Device information
• IP address
• Operating system
• Session information
• Pages visited
• Feature usage
• Time spent on the platform
• Error logs

Cookies

We use cookies and similar technologies to:

• Keep you signed in
• Remember preferences
• Improve performance
• Measure analytics
• Enhance security

You may disable cookies in your browser, although some features may not function correctly.

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Authenticate users
• Generate UX audits
• Provide AI-powered insights
• Deliver AI Assistant responses
• Store audit history
• Improve our AI models and platform
• Monitor service reliability
• Prevent abuse and fraud
• Process subscriptions
• Enforce usage limits
• Respond to customer support requests
• Improve product performance

4. AI Processing

Priblin uses artificial intelligence to generate UX audits and recommendations. Your submitted website URLs and prompts may be processed by trusted AI service providers to generate responses.

AI-generated results are intended to assist decision-making and should not be considered professional legal, accessibility, or compliance advice.

5. Data Storage

Your information may be stored securely using cloud infrastructure including:

• Supabase
• Secure cloud storage providers
• AI processing providers
• Analytics services

We use industry-standard security measures to protect stored information.

6. How Long We Keep Data

We retain your information:

• While your account remains active
• As required by law
• Until you request deletion
• For legitimate business purposes

Deleted accounts may have certain information removed or anonymized after a reasonable retention period.

7. Sharing Information

We do not sell your personal information. We may share information with trusted service providers for:

• Authentication
• Cloud hosting
• AI processing
• Analytics
• Payment processing
• Customer support

These providers are required to protect your information.

8. Third-Party Services

Priblin may integrate with third-party services including AI providers, Authentication providers, Payment processors, Analytics services, and Cloud infrastructure providers. Each third-party service has its own privacy policy.

9. Security

We implement reasonable administrative, technical, and organizational safeguards including:

• Encrypted connections (HTTPS)
• Authentication protection
• Secure database access
• Role-based permissions
• Access controls
• Monitoring and logging

No online service can guarantee absolute security.

10. Your Rights

Depending on your location, you may have the right to access your information, correct inaccurate information, delete your account, request data export, withdraw consent where applicable, or object to certain processing. To exercise these rights, contact us using the information below.

11. Account Deletion

You may request deletion of your account at any time. Upon deletion:

• Personal account information will be removed where practical.
• Audit history may be deleted or anonymized.
• Some information may be retained if required for legal, security, or fraud prevention purposes.

12. Usage Limits

Priblin applies usage limits based on your subscription. Examples include:

• Free Plan: Up to 3 UX Audits, Up to 20 AI Assistant messages
• Pro Plan: Up to 20 UX Audits, Unlimited AI Assistant messages
• Agency Plan: Up to 50 UX Audits, Unlimited AI Assistant messages

Usage limits may change as our services evolve.

13. Children's Privacy

Priblin is not intended for individuals under the age required by applicable law to use online services independently. We do not knowingly collect personal information from children.

14. International Users

Your information may be processed and stored in countries where our service providers operate. By using Priblin, you acknowledge that your information may be transferred across jurisdictions with different data protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If significant changes are made, we will update the "Last Updated" date and, where appropriate, provide additional notice. Continued use of Priblin after updates constitutes acceptance of the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

• Email: support@priblin.com
• Website: https://priblin.com